As technology sales and business development specialists BasePlus offer much more than traditional IT Telemarketing services. From demand generation through to sales account profiling and development our IT industry clients benefit from a proven sales process.
The people you deploy to sell and promote your business propositions are representative of your business. They need to be professional, knowledgeable, and possess the sales skills and maturity you would demand of your own in-house sales team. Furthermore, they should be tenacious and have the ability to articulate a proposition and to hold business dialogue in a professional, conversational manner.
For these reasons, BasePlus only recruits Salespeople. We build dialogue around your propositions rather than working to “scripts”. We remunerate and incentivise our sales team as a sales team, and as a result the services and results we deliver are of the highest standard.
OUTSOURCE DEMAND GENERATION, OPPORTUNITY GENERATION & SCHEDULING APPOINTMENTS (see also “Opportunity Qualification”)
Generating demand, identifying sales opportunities and setting appointments are commonplace activities in the process of new business development, so why is it that they are so often ineffective? Our experience and ongoing research shows that there are three key reasons for this:
- The validity and quality of the opportunity or appointment is often questionable
- Salespeople are not fully engaged in the new business program
- The outcomes of the campaign as a whole are rarely tracked and, as a result, measuring return on investment is impossible.
BasePlus has addressed and overcome these challenges. Our new business IT telemarketing services get results and, even more importantly, they get the results that our clients want.
How do we do it? Call us today to discuss your requirements and we will describe how outsourcing your IT and technolgy sales to BasePlus can help your business grow.
OUTSOURCED SALES ACCOUNT PROFILING & DEVELOPMENT
On average, the largest proportion of IT spend that any IT solutions provider achieves in an account is less than 40%. In some cases, this is because the customer needs products that the provider does not supply or manufacture, but in most cases, your customers are purchasing IT products services and solutions that you sell, from one or more of you competitors.
Our Account Profiling and Development services complement your sales and account management activities in your accounts, by extending your reach into those accounts with existing and alternative propositions. You could and should be taking a larger slice of the spend available from you customers. With BasePlus, you can.
CUSTOMER SURVEYS – MAXIMISING THE EFFECTIVENESS OF EVENTS
Your customer surveys should tell you not only why your customers are satisfied or dissatisfied with your services and products, but also what else you could and should be doing to sell more to them. A written survey only reveals so much. Our service can tell you the rest. Do you get the right number and type of attendees at your customer events? Do your salespeople follow them up after the event? If the answers are no to both questions, call BasePlus today to discuss how our services can give you a tangible return on your investment in events.